FAQ

Reasons To Choose Focus

Yes, with prior notice we will reschedule your pick-up times.

Please contact us as soon as possible so we can still pick you up or assist you to make other travel arrangements to reach your destination.

We will reschedule your pick-up time as required.

Your flight number tells us where you will Arrive/Depart (ie.airport), also your Arrive/Depart Time and which Airline. This information ensures we pick you up on time.

We are not an “on demand” service and can only undertake transfers by prior bookings (of your travel requirements)

In Queensland the Transport Department requires all operators of public passenger services To hold Operator Accreditation, the purpose of which is to ensure:

(1) high quality passenger transport services by setting minimum requirements in the areas of safety, service delivery and business acumen.

(2) operators are held accountable for complying with appropriate standards.

You can still contact us and we will forward your enquiry to one of our recommended larger operators, who will contact you direct.

You book the vehicle and driver ( for an agreed price ) to go ” where you want when you want”.

Only your group travels in the vehicle for your journey. No other pick-ups or drop offs, unless requested by you.